Privacy Policy

Last Updated: May 21, 2026

1. Information We Collect

A. Information You Provide

We may collect:

  • Email address (if you create an account or contact us)
  • Feedback or support messages you send us

B. Health Data (Apple Health Integration)

With your explicit permission through Apple Health, SleepQ may access certain health-related data, including:

  • Sleep duration
  • Time in bed
  • Sleep stages (including REM and deep sleep)
  • Heart rate (if used for sleep analysis)
  • Other sleep-related metrics you authorize

SleepQ only accesses the specific data types you choose to share through Apple Health.

Health data:

  • Is used solely to provide sleep insights and coaching
  • Is not used for advertising
  • Is not sold to third parties
  • Is not shared with data brokers

You can revoke Apple Health permissions at any time through your device settings.

C. Automatically Collected Information

We may collect limited technical information such as:

  • Device type
  • Operating system version
  • App version
  • Anonymous usage analytics
  • Crash diagnostics

This information helps us improve app stability and performance.

2. How We Use Your Information

We use your information to:

  • Analyze your sleep patterns using artificial intelligence
  • Generate personalized sleep insights and reports
  • Improve our sleep scoring models
  • Provide customer support
  • Improve app functionality and performance
  • Communicate important updates (if you opt in)

We do not sell your personal or health data.

3. AI-Powered Sleep Analysis

SleepQ uses third-party artificial intelligence services to analyze your sleep data and generate personalized insights, summaries, and recommendations. We want to be transparent about how this works.

A. AI Service Providers

To generate AI-powered insights, SleepQ sends sleep-related data from Apple Health to the following third-party AI providers:

  • OpenAI (OpenAI, L.L.C.) — used to generate sleep insights, summaries, and recommendations through its API
  • xAI (X.AI Corp., operator of the Grok models) — used to generate sleep insights, summaries, and recommendations through its API

We may route requests to one or more of these providers depending on availability, performance, or the type of analysis requested.

B. What Data Is Sent

When you request or receive AI-generated insights, we may transmit:

  • Sleep duration, time in bed, and sleep stages
  • Heart rate data associated with sleep periods
  • Other sleep-related metrics you have authorized through Apple Health
  • Aggregated trends derived from your historical sleep data

We do not send your name, email address, Apple Health identifiers, or other directly identifying information to these AI providers along with your sleep data. Data is transmitted over encrypted connections (HTTPS/TLS).

C. How Providers Handle Your Data

We use the commercial APIs of OpenAI and xAI under their standard API terms, which include the following protections:

  • No training on your data. OpenAI and xAI state that data submitted through their APIs is not used to train their models by default.
  • Limited retention. API providers may temporarily retain submitted data for abuse monitoring and safety review (typically up to 30 days for OpenAI), after which it is deleted. xAI's retention practices are governed by its API terms.
  • No advertising use. Data sent to these providers is not used for advertising or marketing.

Your data is governed by each provider's privacy practices while in their possession. You can review them here:

D. Automated Decision-Making

The insights, scores, and recommendations generated by SleepQ are produced by AI models and are intended as informational guidance only. They are not medical advice, diagnosis, or treatment, and SleepQ is not a medical device. AI-generated content may contain inaccuracies. Always consult a qualified healthcare professional for medical concerns.

E. Your Choices

You can:

  • Decline Apple Health permissions, which will prevent any health data from being sent to AI providers
  • Revoke Apple Health permissions at any time through your device settings
  • Contact us to request deletion of your data

4. How We Share Information

In addition to the AI providers described in Section 3, we may share limited information with:

  • Service providers that help operate our infrastructure (e.g., cloud hosting or analytics providers)
  • Legal authorities if required by law
  • A successor entity in the event of a merger or acquisition

We do not share health data for advertising or marketing purposes.

5. Data Retention

We retain personal and health data only as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

If you request deletion of your account, we will delete your personal and associated health data within a reasonable timeframe, except where retention is required by law. Data temporarily held by AI providers (Section 3) is subject to their respective deletion practices.

6. Your Rights

As a U.S.-based user, you may:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for health data access
  • Withdraw consent for AI-powered analysis (note: this may disable insight features)

Please contact us at support@sleepq.app.

You may also revoke Apple Health data access directly through your device settings at any time.

7. Children's Privacy

SleepQ is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us and we will delete it.

8. Analytics Services

We may use third-party analytics tools to understand general usage patterns and improve the app. These tools collect anonymized or aggregated technical data. Health data from Apple Health is not shared with analytics providers for advertising purposes.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

  • Encrypted data transmission (HTTPS/TLS) to all servers, including AI providers
  • Secure cloud hosting
  • Restricted internal access to data

However, no method of transmission or storage is completely secure.

10. U.S. Operations

SleepQ operates and stores data within the United States. The AI providers described in Section 3 (OpenAI and xAI) are U.S.-based companies and process API requests on infrastructure that may include U.S. and other regions, governed by their respective terms. By using the Service, you consent to this processing.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes — including changes to the AI providers we use or how data is shared with them — we will update the "Last Updated" date and may provide notice within the app.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@sleepq.app.